Airtel Uganda launches Smart Plans Service to allow customers enjoy data, voice, SMS in one access
By Racheal Nuwahereza
Airtel Uganda has unveiled a new service dubbed Airtel Smart Plans that will enable customers enjoy data, voice and SMS services in one access.
Customers will be able to pay for the service using Airtel Money and can activate the Airtel Smart Plans in the comfort of their offices, living rooms or boardrooms by dialling *188# without the need to trek to Service Centres.
Speaking at the launch at Sheraton Kampala hotel on Wednesday afternoon, Amit Kapur, Chief Commercial Officer at Airtel Uganda said the new service will give customers the best experience.
Kapur noted that Airtel Smart Plans have been designed to enable customers’ access a one –stop solution for businesses, families and people who offer professional services. The Airtel Smart Plans offers a data, SMS, and voice resources in a single post-paid hustle free access.
He added, “At Airtel Uganda we continue to innovate and adjust our affordable product and service portfolio to support businesses to thrive. We are the technology enabler, of choice, as Ugandan Businesses journey to full recovery”.
Henry Njoroge, the Airtel Uganda Marketing Manager explained that new service will allow customers to share voice, data and SMS with about four other people.
“On one package, a customer can add as much as four other people. The Airtel Smart Plans will ensure customers receive one month free Airtel TV subscription and reduced roaming rates,” said Njoroge.
Airtel Smart Plan customers will;
- Be able to share these resources using Tugabane
- Receive one-month free ShowMax Subscription
- Receive one-month free Airtel TV Subscription
- Have priority service whenever they call the Call Centre
- Have preferential roaming rates to all travel destinations.
Njoroge noted that the Airtel Smart Plans will be categorized in Platinum and Gold.
“For Platinum, a customer will have to pay shs 250,000 to get data worth 150GB, 2000 voice minutes, 1000SMS, Free Airtel TV monthly and 30 days free ShowMax. For those who subscribe to Gold ,they will to pay shs150,000 and will enjoy data worth 75GB, 2000 voice minutes, 1000 SMS,Free Airtel TV monthly and 30 days free ShowMax,”he noted.
Additionally, Airtel Uganda’s new Airtel Smart Plans package will allow customers to access a 30-Day Free subscription to MultiChoice’s ShowMax, an online subscription video-on-demand entertainment service accessible to customers across the country.
“Airtel has consistently invested in innovative solutions that are relevant to the customers, intended to offer value for their money while maintaining superior experiences as they connect to opportunities across the world” Amit concluded.